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Life Services Offers Complete Care of Equipment

SW North America offers service for machine tools and production systems; spare parts designed and engineered for equipment; commissioning and set-up services; and training, covering six modular areas in what the company calls Life Services.

The six categories of Life Services cover:

  • Training through lifeacademy, conducted on site at the customer's facility or available through SW's training centers in North America, Europe and China
  • Productive production system startUp
  • Monitoring, collecting and analyzing machine data for predictive maintenance and for assuring a number of production efficiencies
  • 24/7 support and help online or in person
  • Spare parts including assembled modules plus a strategy for planning when needed
  • Upgrade assurance that production evolves along with SW engineering and production advances.

Training through SW's lifeacademy covers a customized combination of coursework and targeted individual consultation to achieve efficient operation, maintenance and programming of SW equipment. Emphasizing hands-on instruction, worker understanding of SW systems continues appreciating throughout equipment life cycles, with high productivity as the initial benefit.

Machine commissioning services through startUp not only cover initial machine set-up, but also an SW technician available on site for a defined period of time for advice and hands-on help. From installing custom fixtures to identifying and eliminating any squeaks, efficient set-up leading to productive operation from the start is offered.

Collecting, monitoring and compiling SW equipment data provides numerous advantages of digitalization and the Fourth Industrial Revolution (Industry 4.0): better predictive maintenance, reduced downtime, quickly simulating and achieving production advantages and increased production efficiencies. Services include pilot project analysis, production process and material flow consulting; and modeling the digital factory for various simulation scenarios.

For more information contact:

SW North America

30160 Lyon Industrial Ct.

New Hudson, MI 48165


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